Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Nov 2021 06:23:18 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6362387921 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:02 AM, 01st Nov                   Fatima                   Hi, Thank you for contacting us. How may I help you?           10:06 AM, 01st Nov  
                  Fatima                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:10 AM, 01st Nov                   Fatima                   Is this contact number working +966509665321?           10:13 AM, 01st Nov                   Fatima                   Hi, I'm not getting a response from you. Are we still connected?           10:15 AM, 01st Nov                   Fatima                   Hi, I have not received a response from you still, please confirm if we are still connected?           10:18 AM, 01st Nov                   Fatima                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:22 AM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3297474