Subject: Ticket Assigned - Conversation with muhammad sufyan khalid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Nov 2021 05:51:36 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad sufyan khalid muhammad sufyan khalid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  muhammad sufyan khalid Bot:  Hi Muhammad Sufyan Khalid ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6361828285 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545353430        
     09:35 AM, 01st Nov                   Fatima                   Hi Muhammad , Thank you for contacting us. How may I help you?           09:36 AM, 01st Nov                     muhammad sufyan khalid                    Brother there is one iteam related to the order 6361828285           09:37 AM, 01st Nov                     muhammad sufyan khalid                    Is with Zajil courier service which is not delivered until now           09:37 AM, 01st Nov                     muhammad sufyan khalid                    And even I tried to contact the Zajil service but no response           09:38 AM, 01st Nov                   Fatima                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:38 AM, 01st Nov                     muhammad sufyan khalid                    Ok           09:38 AM, 01st Nov                   Fatima                   Thank you for allowing me the time to check. I appreciate your patience.           0
 9:41 AM, 01st Nov                     muhammad sufyan khalid                    Awaiting           09:43 AM, 01st Nov                   Fatima                   We would like to inform you that the delivery was not successful The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           09:44 AM, 01st Nov                     muhammad sufyan khalid                    Very bad as I scheduled for yesterday and no one came           09:46 AM, 01st Nov                   Fatima                   The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website.           09:46 AM, 01st Nov                   Fatima                   Is there anything else may I assist you?           09:48 AM, 01st Nov                   Fatima                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:50 AM, 01s
 t Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3297375