Subject: Ticket Assigned - Conversation with fahad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Nov 2021 02:28:38 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fahad fahad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  fahad Bot:  Hi Fahad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  9998076 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your
  number Customer:  0567781317            12:16 AM, 01st Nov                   Nasser                   Hi , Good evening, thank you for contacting us. I'm naser .I will be happy to help you           12:17 AM, 01st Nov                     fahad                    Hi           12:17 AM, 01st Nov                     fahad                    Actually i am trying to order and my bill is above 250 but i am not getting additional 15% discount on my riyadh bank card           12:18 AM, 01st Nov                   Nasser                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:21 AM, 01st Nov                   Nasser                   Thank you for allowing me the time to check. I appreciate your patience.           12:24 AM, 01st Nov                     fahad                    Yes plz           12:27 AM, 01st Nov                   Nasser                   We sincerely apologize for any inconvenience caused,   We have forwarded 
 your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           12:27 AM, 01st Nov                   Nasser                   Is there anything else may I assist you with?           12:27 AM, 01st Nov                     fahad                    No thank you           12:27 AM, 01st Nov                   Nasser                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:28 AM, 01st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3296734