Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 Oct 2021 19:50:11 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Returns  Ticket comment <div>Its now more than a month. Where is my refund ?<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 25 Oct 2021, at 2:43 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Azim,</div>
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<div dir="ltr">Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6348853168 Please note that the refund has been processed successfully from our side for the amount (SAR 98.4548 ) on 02/10/2021, however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days from the date 02/10/2021.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3244658