Subject: New Reply Received - Re: تم إلغاء إرجاع طلبك
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 28 Oct 2021 12:38:38 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: تم إلغاء إرجاع طلبك
  Ticket comment <div dir="auto">السلام عليكم <div>حتى الان لم يصلني حل المشكلة و لا أعرف ما سبب عدم الارجاع ، رجاء سرعة حل مشكلة الارجاع و افادتي،<br><br>Sent from my Huawei phone</div>
</div>
<div style="line-height:1.5">
<br><br>-------- Original message --------<br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: MOHAMED HAMMAD &lt;[email-masked]&gt;<br>Date: Tue, 26 Oct 2021, 9:18 pm<br>To: Splash Fashions &lt;[email-masked]&gt;<br>Subject: Re: تم إلغاء إرجاع طلبك<br><br>
</div>
<blockquote>
<div dir="auto">أرجو الافادة عن عدم أرجاع طلبي و سرعة حل المشكلة و أرجاع الطلب في القريب العاجل أو التواصل معي تليفونيا لحل المشكلة علي 00966580229945 <br><br>Sent from my Huawei phone</div>
<div style="line-height:1.5">
<br><br>-------- Original message --------<br>From: Splash Fashions &lt;[email-masked]&gt;<br>Date: Tue, 26 Oct 2021, 8:37 pm<br>To: محمد محمد حماد  &lt;[email-masked]&gt;<br>Subject: تم إلغاء إرجاع طلبك<br><br><blockquote><div>

	<table border="0" cellpadding="0" cellspacing="0" style="max-width:620px;width:100%;font-family:'helvetica' , 'arial' , sans-serif;background:#ffffff;background-color:FFFFFF" align="center"><tbody>
<tr><td align="center">
				<table border="0" cellpadding="0" cellspacing="0" width="100%" style="background-color:#f2f2f2"><tbody><tr><td>
							<table border="0" cellpadding="0" cellspacing="0" width="90%" align="center"><tbody><tr><td align="center" style="color:#1e1e1e;font-size:12px;padding:5px 0;line-height:18px;text-align:left">
										الطلب #6359044083 
									</td></tr></tbody></table>
						</td></tr></tbody></table>
			</td></tr>
<tr><td align="center">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" width="100%" style="background:#ffffff;background-color: ffffff"><tbody><tr><td align="center">
			<table border=" 0" cellpadding=" 0" cellspacing=" 0" width="
				93%" align="center"><tbody><tr><td align="center">
						<table border=" 0" cellpadding=" 0" cellspacing="
							0" align="right"><tbody><tr><td style="padding:25px 0 0 5px">
									<a href="https://www.splashfashions.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" style="display:inline-block" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Splash logo" src="https://i1.lmsin.net/website_images/ar/current/emails/logo-splash.png" width="90"></a>
</td></tr></tbody></table>
						<table border=" 0" cellpadding=" 0" cellspacing="
							0" align="left"><tbody><tr><td align=" left" style="padding:0 0 10px 0">
										<table border=" 0" cellpadding=" 0" cellspacing="
											0" style="color:#202020;font-size:12px"><tbody>
<tr><td colspan=" 2" style="padding:15px 0 0 0">حمّل تطبيقاتنا الآن</td></tr>
<tr>
<td align=" left" style="padding:5px 15px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1157403562" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
												</td>
<td align=" right" style="padding:5px 0 0 15px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3DWelcomeMail%26utm_medium%3Demail%26utm_campaign%3Dwelcome" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
												</td>
</tr>
<tr>
<td align=" left" style="padding:2px 10px 0 0">
												<a href="https://itunes.apple.com/ae/app/id1157403562" style="text-decoration:none;color:#202020" rel="noreferrer">ايفون</a>
</td>
<td align=" right" style="padding:2px 0 0 10px">
												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3DWelcomeMail%26utm_medium%3Demail%26utm_campaign%3Dwelcome" style="text-decoration:none;color:#202020" rel="noreferrer">اندرويد</a>
</td>
</tr>
</tbody></table>
									</td></tr></tbody></table>
					</td></tr></tbody></table>
		</td></tr></tbody></table></div>

</td></tr>
<tr><td align="center">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" width="
	100%" style="background:#242428;background-color: 242428"><tbody><tr><td style="border-bottom:1px solid #eeeeee" align="center">
			<table border=" 0" cellpadding=" 0" cellspacing=" 0" width="
				93%" align="center"><tbody><tr><td align="center">
						<table border=" 0" cellpadding=" 0" cellspacing="
							0" width="100%"><tbody><tr><td align=" right" style="padding:0">
										<table border=" 0" cellpadding=" 0" cellspacing="
											0" style="font-size:14px;line-height:16px" width="100%"><tbody><tr><td width=" 100%" style="padding:5px 0">
													<a href="https://www.splashfashions.com/sa/ar/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">النساء</a>
													
													<a href="https://www.splashfashions.com/sa/ar/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">الرجال</a>
													
													<a href="https://www.splashfashions.com/sa/ar/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">العروض</a>
													
													<a href="https://www.splashfashions.com/sa/ar/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" rel="noreferrer">تصفيات</a>
</td></tr></tbody></table>
									</td></tr></tbody></table>
					</td></tr></tbody></table>
		</td></tr></tbody></table></div>

</td></tr>
<tr><td align="center">
				<table border="0" cellpadding="0" cellspacing="0" width="95%"><tbody><tr><td>
							<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="max-width:100%"><tbody>
<tr><td align="center">
										<table border="0" cellpadding="0" cellspacing="0" width="100%" style="padding:0 0 0 0"><tbody>
<tr><td style="font-size:0;line-height:0"></td></tr>
<tr><td align="right" style="line-height:28px;font-size:24px;text-align:right;font-family:'helvetica' , 'arial' , sans-serif;color:#242428;direction:rtl">
					                                   We’ve cancelled your return
					                                </td></tr>
<tr><td style="font-size:0;line-height:0"></td></tr>
<tr><td align="right" style="line-height:20px;font-size:16px;text-align:right;font-family:'helvetica' , 'arial' , sans-serif;color:#333333;direction:rtl">
					                               		مرحبًا محمد محمد حماد , تم إلغاء الإرجاع برقم <span style="color:#00b9e5">1001470707</span> للطلب  <span style="color:#00b9e5">6359044083</span>  بناءً على رغبتك.
														<br>
														<br>
														لا تتردد في التواصل معنا إذا كنت بحاجة إلى مزيد من المساعدة.
													
													</td></tr>
<tr><td style="font-size:0;line-height:0"></td></tr>
<tr><td align="right" style="line-height:20px;font-size:16px;text-align:right;font-family:'helvetica' , 'arial' , sans-serif;color:#242428;font-weight:bold">
					                                  <strong>تفاصيل الطلب</strong>
													</td></tr>
<tr><td style="font-size:0;line-height:0"></td></tr>
<tr><td align="center" style="padding:0 0 0 0;border-bottom:1px solid #eeeeee"></td></tr>
<tr><td align="center" style="padding:15px 0 0 0">
																										<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:14px"><tbody><tr>
<td width="30%" align="left" style="padding-left:10px">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">السعر الكلي</div>
</td>
<td width="40%" style="padding-right:15px" align="right">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">الوصف</div>
</td>
<td width="28%" style="padding-right:15px" align="right">
															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">المنتج</div>
</td>
</tr></tbody></table>
												</td></tr>
<tr><td align="center" style="padding:0 0 15px 0;border-bottom:1px solid #eeeeee"></td></tr>
<tr><td align="center">
													<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="font-size:13px"><tbody><tr>
<td width="30%" style="padding:20px 10px 0 0;color:#3d4648;font-weight:600;direction:rtl" align="left">
															        						   									 20  ريال
															</td>
<td width="40%" style="padding:15px" align="center">
																<table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="color:#3d4648;font-size:14px;font-family:'helvetica' , 'arial' , sans-serif"><tbody>
<tr><td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="right">  <strong>سبلاش</strong>  </td></tr>
<tr><td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="right">  تيشيرت مستدام مخطط بياقة ضيّقة وأكمام قصيرة  </td></tr>
<tr><td style="padding:4px 0 0 0;color:#3d4648;font-weight:300;text-align:right;direction:rtl" align="right">اللون: أبيض </td></tr>
<tr><td style="padding:4px 0 0 0;color:#3d4648;font-weight:300;text-align:right;direction:rtl" align="right">

																			 																		        	      المقاس: 
																		        	     																		        	     L

																		</td></tr>
<tr><td style="padding:4px 0 0 0;color:#3d4648;font-weight:300;text-align:right;direction:rtl" align="right">الكمية: 1</td></tr>
</tbody></table>
															</td>
<td width="28%" align="center">
																<table border="0" cellpadding="0" cellspacing="0" align="right" width="100%"><tbody><tr><td align="right">
																																				<a href="https://www.splashfashions.com/sa/ar/p/162527717?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=full_partial_return_SA_ar" rel="noreferrer">
																																																						<img alt="" src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/6203481-MTAW20117-SPWIN20150720_01-150.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
																																																																																																																																																																																																																																																																																																																		</a>
</td></tr></tbody></table>
															</td>
</tr></tbody></table>
												</td></tr>
<tr><td align="center" style="padding:10px 0 0 0;border-top:1px solid #eeeeee">
												</td></tr>
<tr><td>
													<table width="100%" border="0" cellspacing="0" cellpadding="0"><tbody>
<tr><td width="50%" align="left" style="line-height:20px;text-align:right">
													
													       <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:right"><tbody><tr>
<td style="font-family:'arial' , 'helvetica' , sans-serif;line-height:25px;font-size:14px;color:#333333;direction:rtl" align="left">
																		<strong>20  ريال</strong>
																	</td>
<td style="font-family:'arial' , 'helvetica' , sans-serif;line-height:25px;font-size:14px;color:#333333;direction:rtl">
																		المجموع
																	</td>
</tr></tbody></table>
													    </td></tr>
<tr><td colspan="2"></td></tr>
</tbody></table>
												   </td></tr>
</tbody></table>
								 </td></tr>
<tr><td align="center" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000"><tbody>
<tr><td style="padding:0 15px 15px 0;font-size:15px;font-weight:700;text-align:right;color:#242428">هل تريد المساعدة؟ تواصل معنا</td></tr>
<tr><td align="center">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9"><tbody><tr><td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%"><tbody><tr>
<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>.تواصل معنا على </strong>الشبكة الاجتماعية المفضلة لديك </div>
										</td>
<td>
										<a href="https://www.facebook.com/SplashFashions" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
										</td>
</tr></tbody></table>
						</td></tr></tbody></table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9"><tbody><tr><td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="
								0" style="padding:13px" width="100%"><tbody><tr>
<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right;direction:rtl">
<strong>أرسل لنا بريد إلكتروني الآن</strong> وسنقوم بالرّد عليك في أقرب وقت.</div>
										</td>
<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
										</td>
</tr></tbody></table>
						</td></tr></tbody></table>
			</div>
		</td></tr>
<tr><td align="center" width="100%">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9"><tbody><tr><td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%"><tbody><tr>
<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong style="display:inline-block">800-1111027 اتصل بنا على</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
										</td>
<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
</tr></tbody></table>
						</td></tr></tbody></table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9"><tbody><tr><td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%"><tbody><tr>
<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>SplashFashions@</strong> غرّد لنا بصفحتنا على تغريد</div>
										</td>
<td>
										<a href="https://twitter.com/SplashFashions" style="border:0;margin:0;padding:0;text-decoration:none" rel="noreferrer">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
</tr></tbody></table>
						</td></tr></tbody></table>
			</div>
		</td></tr>
</tbody></table></div>

	</td></tr>
<tr><td style="padding:5px 0 0 0;background:#eeeeee" align="center">
				
				<div>
<div style="width:49%;display:inline-block">
	<table width="100%"><tbody><tr><td align="right">
				<table><tbody><tr>
<td align="right"><span style="font-size:11px;color:#848483">
								© 2017 ريتيل وارلد ليمتد </span></td>
<td> </td>
</tr></tbody></table>
			</td></tr></tbody></table>
</div>

<div style="width:49%;display:inline-block">
	<table width="100%"><tbody><tr><td align="left">
				<table><tbody><tr><td style="text-align:left;width:100%" align="left">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.splashfashions.com/sa/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" style="text-decoration:none;color:#848483" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.splashfashions.com/sa/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_SA_ar" style="text-decoration:none;color:#848483" rel="noreferrer">الشروط والأحكام</a>
						</span>
						</td></tr></tbody></table>
			</td></tr></tbody></table>
</div>
</div>

		
			</td></tr>
</tbody></table>

	

</td></tr></tbody></table>
</td></tr>
</tbody></table>
</div></blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3274237