Subject: Ticket Assigned - Conversation with diyaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Oct 2021 02:26:34 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with diyaa diyaa                    Bot:  Hi again! Bot:  Please enter your name Customer:  diyaa Bot:  Hi Diyaa ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:52 PM, 27th Oct                     diyaa                    .           05:52 PM, 27th Oct                   saud                   مرحبا, مساء الخير معك سعود يسرني أن أساعدك            05:53 PM, 27th Oct                     diyaa                    هلا بك           05:53 PM, 27th Oct                     diyaa                    طلبت ترجيع لبعض الاشياء يلي شريتها ، وللحين ما احد جا اخذها           05:54 PM, 27th Oct                   saud                   هل بإمكانك تزويدي برقم طلبك حتى أستطيع مساعدتك على أكمل وجه            05:54 PM, 27th Oct                     diyaa                    6356974379           05:54 PM, 27th Oct                   saud                   دقيقة من فضلك ليتم التحقق إبقى معنا           05:55 PM, 27th Oct                     diyaa                    ؟           05:59 PM, 27th Oct                   saud                   نطلب منك من فضلك تأكيد ما إذا كان هذا هو رقم الاتصال الصحيح الخاص بك +966565655618           06:02 PM, 27th Oct                     diyaa                    نعم صحيح           06:03 PM, 27th Oct                   saud                   نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.  نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.           06:03 PM, 27th Oct                   saud                   هل لديك اي استفسار اخر           06:04 PM, 27th Oct                     diyaa                    لا شكرا           06:04 PM, 27th Oct                   saud                   كان من دواعي سروري مساعدتكم.            06:05 PM, 27th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3277574