Subject: New Reply Received - Late Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Oct 2021 15:49:54 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Late Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/W4CiuzdFpbfMHu9YQdRsGQ~~/AALN9wA~/RgRjWAWePVcDc3BjQgphdh7SdmGpuxlfUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear All,<br>
<br>
The delivery will be attempted as requested.<br>
<br>
We will do the needful to have it arranged and delivered at the earliest convenience.<br>
<br>
Best regards,<br>
 
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<br>
<span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>25/10/2021 6:30 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3254144] - Late Delivery<br>
 
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3254144" rel="noreferrer">#3254144</a> raised by Rahul Bhardwaj ([email-masked]).</div>

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<div dir="ltr">Hi Team,<br>
<br>
 Problem Statement: Late Delivery<br>
<br>
Order Date : 11/10/2021<br>
Order ID: 6358715038<br>
Tracking ID: SD003229758<br>
Customer Contact number: 0573200418<br>
<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 11/10/2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
 Regards,</div>
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<blockquote class="freshdesk_quote">On Fri, 22 Oct at 2:33 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<span class="separator">Hi Rahul,<br>
<br>
Thank you for contacting us and giving us the opportunity to serve you.<br>
<br>
We have checked and would like to inform you that our team is now working to resolve the late delivery issue of order number (6358715038) with our shipping partner, and we would like to sincerely apologize for the unexpected delay in delivery.<br>
We ask that you allow us some time so that we can work on this and do the work.<br>
<br>
We appreciate your patience.<br>
<br>
your friends,<br>
Support Team</span>

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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/UFhIcXpfu5-lrzP-ZNvYwA~~/AALN9wA~/RgRjWAWePlcDc3BjQgphdh7SdmGpuxlfUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3254144