Subject: Ticket Assigned - Conversation with nadia
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 25 Oct 2021 05:00:11 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nadia nadia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  nadia Bot:  Hi Nadia ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  6360340460 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] 
 Bot:  Please enter your number Customer:  966541568400            03:27 PM, 24th Oct                   Zain                   Hi Nadia, Thank you for contacting us. How may I help you?           03:29 PM, 24th Oct                     nadia                    My order not received           03:29 PM, 24th Oct                     nadia                    966541568400           03:30 PM, 24th Oct                   Zain                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:30 PM, 24th Oct                   Zain                   We would like to inform you that the order No. (6360340460) has been shipped to the transport partner, and please note that the time for delivery of the order is 3-5 working days, and you can track the delivery of the order via the website           03:31 PM, 24th Oct                   Zain                   https://tracking.shipadelivery.com/           03:32 PM, 24th Oct                   Zain   
                 SD003304597           03:32 PM, 24th Oct                   Zain                   Is there anything else may I assist you with today?           03:32 PM, 24th Oct                     nadia                    The man who called me not answering           03:33 PM, 24th Oct                     nadia                    He called while am not at home           03:33 PM, 24th Oct                     nadia                    Then he did not answer           03:33 PM, 24th Oct                   Zain                   They will contact you as soon as possible           03:33 PM, 24th Oct                   Zain                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:34 PM, 24th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3263158