Subject: Ticket Assigned - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Oct 2021 04:17:31 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Please be informed that I am following from last 1 month for refund of order #6348853168.

But no one from Centrepoint team is bothered to resolve the issue. 
The return was made like 20 days before but still I did not receive any amount to my card yet https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3244658