Subject: Ticket Assigned - Conversation with mohammed sannan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Oct 2021 15:04:03 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed sannan mohammed sannan                    Bot:  Hi again! Bot:  Please enter your name Customer:  mohammed sannan Bot:  Hi Mohammed Sannan ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:36 PM, 23rd Oct                   ASALAH                   Hi    ,Thank you for contacting us. My name is ASALAH , I will be happy to assist you.           06:37 PM, 23rd Oct                     mohammed sannan                    Hello           06:37 PM, 23rd Oct                     mohammed sannan                    How u doin           06:37 PM, 23rd Oct                     mohammed sannan                    Order 6360652915           06:37 PM, 23rd Oct                   ASALAH                   how can I help you           06:43 PM, 23rd Oct                   ASALAH                   Please note that replacement options are not currently available for (Max) products, products can be returned within 14 days through one of the following options: 1- You can contact our customer support team at (8001111629) to book an appointment to receive the product to be returned. 2- You can also book an appointment for receiving the returned product online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (https://www.maxfashion.com/sa/ar/), and selecting the products that you want to return. 3- You can visit the nearest branch of (Max) and return the product to the branch.           06:58 PM, 23rd Oct                   ASALAH                   Do you have any other inquiries?           06:59 PM, 23rd Oct                   ASALAH                   It was my pleasure to help you. Thank you for shopping with us and we wish you a good time           07:01 PM, 23rd Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3260348