Subject: Ticket Assigned - Conversation with shadab
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Oct 2021 06:48:32 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shadab shadab                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shadab Bot:  Hi Shadab ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6359686677 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0536104769            09:43 AM, 21st Oct                     shadab               
      hi           09:43 AM, 21st Oct                   Nasser                   Hi , Good morning, thank you for contacting us. I'm naser .I will be happy to help you           09:44 AM, 21st Oct                     shadab                    hello           09:44 AM, 21st Oct                     shadab                    when i will get my ordr           09:44 AM, 21st Oct                     shadab                    6359686677           09:44 AM, 21st Oct                   Nasser                   Thank you for sharing the order ID. Please allow me a moment to check this for you.           09:44 AM, 21st Oct                     shadab                    plz send before 430 pm           09:45 AM, 21st Oct                     shadab                    plz send before 430 pm           09:45 AM, 21st Oct                     shadab                    6359686677           09:45 AM, 21st Oct                   Nasser                   Thank you for allowing me the time to check. I appreci
 ate your patience.           09:45 AM, 21st Oct                     shadab                    plz send before 430 pm           09:46 AM, 21st Oct                     shadab                    hello           09:46 AM, 21st Oct                     shadab                    6359686677           09:47 AM, 21st Oct                     shadab                    hello           09:47 AM, 21st Oct                     shadab                    /startOver           09:48 AM, 21st Oct                     shadab                    hi           09:48 AM, 21st Oct                   Nasser                   Please allow me a moment to check this for you.           09:48 AM, 21st Oct                   Nasser                   im checking on your order so i can help you to the fullest           09:48 AM, 21st Oct                     shadab                    ok           09:48 AM, 21st Oct                     shadab                    thks           09:48 AM, 21st Oct                   Nasser      
              We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           09:51 AM, 21st Oct                   Nasser                   Is there anything else may I assist you with?           09:51 AM, 21st Oct                     shadab                    when i will get the solution           09:52 AM, 21st Oct                   Nasser                   as soon as possible           09:52 AM, 21st Oct                   Nasser                   we apologies again           09:52 AM, 21st Oct                     shadab                    ok let wait           09:52 AM, 21st Oct                     shadab                    tks           09:52 AM, 21st Oct                   Nasser                   but I assure we will work on it           09:52 AM, 21st Oct                   Nasser                   It was a pleasure to a
 ssist you. Thank you for shopping with us.  Have a wonderful day.           09:52 AM, 21st Oct                     shadab                    ok           09:52 AM, 21st Oct                     shadab                    thks           09:53 AM, 21st Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3252080