Subject: Ticket Assigned - refund follow up
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 15:15:07 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund follow up sheik anas                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sheik anas Bot:  Hi Sheik Anas ,what do you need help with? Customer:  /startOver Bot:  Hi Sheik Anas ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6354005064 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:34 PM, 18th Oct                     sheik anas                    I requested to returned but now not response 
           06:34 PM, 18th Oct                   Fatima                   Hi Sheik , Thank you for contacting us. My name is Fatima, how can i help you ?           06:34 PM, 18th Oct                   Fatima                   Please allow me a moment to check this for you.           06:37 PM, 18th Oct                   Fatima                   Please let us know if this is your correct contact number (+966507290783) ?           06:38 PM, 18th Oct                   Fatima                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:42 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3241691