Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 15:15:11 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0538676409            06:08 PM, 18th Oct                     hi                    Ok           06:08 PM, 18th Oct                   Modhi                   Hi ,Good Morning, Thank you for contacting us. My name is modhi, I will be happy to assist you.           06:09 PM, 18th Oct                     hi                    Sure, I just received my order no6359774403, I am satisfied but I need to change 2 of my products, I need the same but size-6           06:11 PM, 18th Oct                     hi                    There is no invoice, I asked the delivery boy he said it might be inside the package but once I opened didn’t find any invoice           06:11 PM, 18th Oct                   Modhi                   Could you please share your order number so that I can assist you further?           06:12 PM, 18th Oct                     hi                    6359774403           06:12 PM, 18th Oct                     hi                    I made a return request also from my order history           06:13 PM, 18th Oct                   Modhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:13 PM, 18th Oct                   Modhi                   The invoice has been sent to the mail ([email-masked])           06:15 PM, 18th Oct                   Modhi                   Is there anything else I can assist you with today?           06:15 PM, 18th Oct                     hi                    Received it in my mail, can I go with this invoice to nearest store to return           06:16 PM, 18th Oct                   Modhi                   sure you can           06:17 PM, 18th Oct                   Modhi                   Is there anything else           06:17 PM, 18th Oct                   Modhi                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           06:18 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3241546