Subject: Ticket Assigned - Conversation with sameer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 13:33:12 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sameer sameer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sameer Bot:  Hi Sameer ,what do you need help with? Customer:  /startOver Bot:  Hi Sameer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6359747102 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0536104769     
        04:25 PM, 18th Oct                   Modhi                   Hi Sameer ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           04:25 PM, 18th Oct                     sameer                    I have 5 orders and I didn't receive yet           04:26 PM, 18th Oct                   Modhi                   Could you please share your orders numbers so that I can assist you further?           04:26 PM, 18th Oct                     sameer                    6359747693/7102/       6359693909/86677           04:28 PM, 18th Oct                   Modhi                   6359747693 and 6359693909 ?           04:28 PM, 18th Oct                     sameer                    6359747693/7102/          6359693909/86677           04:28 PM, 18th Oct                     sameer                    6359693909/86677           04:29 PM, 18th Oct                     sameer                    I am writing again           04:30 PM, 18th Oct               
     Modhi                   please share screenshot of orders numbers           04:30 PM, 18th Oct                     sameer                    6359747693           04:30 PM, 18th Oct                     sameer                    6359747102           04:31 PM, 18th Oct                     sameer                    6359693909           04:31 PM, 18th Oct                     sameer                    6359686677           04:31 PM, 18th Oct                     sameer                    Ok           04:31 PM, 18th Oct                     sameer                    Hello           04:32 PM, 18th Oct                   Modhi                   all your order in processing           04:32 PM, 18th Oct                     sameer                             04:34 PM, 18th Oct                     sameer                             04:34 PM, 18th Oct                   Modhi                   Is there anything else I can assist you with today?           04:34 PM, 18th Oct                     same
 er                    When I will get that           04:35 PM, 18th Oct                   Modhi                   Our courier partner will contact you to arrange a time for delivery. The order should be with you soon.           04:35 PM, 18th Oct                   Modhi                   Is there anything else I can assist you with today?           04:35 PM, 18th Oct                     sameer                    Ok then waiting for the order thks           04:36 PM, 18th Oct                   Modhi                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           04:41 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3241019