Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 13:33:10 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional
  2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0571962955            03:49 PM, 18th Oct                   Modhi                   Hi ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           03:50 PM, 18th Oct                     hi                    I returned my some of the items           03:50 PM, 18th Oct                     hi                    Hi modhi sir           03:5
 1 PM, 18th Oct                     hi                    I returned my items bcz i size was not suitable..           03:51 PM, 18th Oct                     hi                    As i m traveling on exit no use of refund in app... How i can get as cash           03:52 PM, 18th Oct                   Modhi                   Could you please share your order number so that I can assist you further?           03:53 PM, 18th Oct                   Modhi                   Hi, I'm not getting a response from you. Are we still connected?           03:56 PM, 18th Oct                     hi                    6358881901           03:56 PM, 18th Oct                   Modhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:57 PM, 18th Oct                     hi                    6357849829           03:57 PM, 18th Oct                     hi                    Both are my order returned           03:58 PM, 18th Oct             
         hi                    ??           04:01 PM, 18th Oct                   Modhi                   Please allow me a moment           04:02 PM, 18th Oct                   Modhi                   We would like to inform you that your product ftome order(6358881901) ) will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           04:03 PM, 18th Oct                     hi                    6357849829 what about this           04:05 PM, 18th Oct                   Modhi                   the same status           04:06 PM, 18th Oct                   Modhi                   Is there anything else I can assist you with today?           04:07 PM, 18th Oct                     hi                    How can i get refund           04:10 PM, 18th Oct                   Modhi                   after the quality check           04:11 PM, 18th Oct                   Mod
 hi                   Is there anything else I can assist you with today?           04:11 PM, 18th Oct                   Modhi                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           04:13 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3240882