Subject: Ticket Assigned - Conversation with suman dey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 13:33:10 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suman dey suman dey                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suman dey Bot:  Hi Suman Dey ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card i
 ssuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  966572010488            03:40 PM, 18th Oct                   Modhi                   Hi Suman  ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           03:41 PM, 18th Oct                     suman dey                    I want to know of my refund of 81 sar status           03:42 PM, 18th Oct                 
     suman dey                    Anyone is here ?           03:45 PM, 18th Oct                   Modhi                   Could you please share your order number so that I can assist you further?           03:46 PM, 18th Oct                     suman dey                    6359059294           03:47 PM, 18th Oct                   Modhi                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:49 PM, 18th Oct                     suman dey                    Ok           03:49 PM, 18th Oct                   Modhi                   We would like to inform you order (6359059294) has been returned to the bank on (	17/10/21 03:27 pm) and it may take 7 to 14 business days to appear in your account, and if the amount does not appear in your account within the specified time, please contact us again in order to be fully taken.           03:55 PM, 18th Oct                   Modhi                   Is there anything else I can assis
 t you with today?           03:55 PM, 18th Oct                     suman dey                    I checked my account and its deposited only 0.50 halala . Thats why i am asking           03:56 PM, 18th Oct                     suman dey                    From landmark group           03:56 PM, 18th Oct                   Modhi                   it may take 7 to 14 business days to appear in your account           03:57 PM, 18th Oct                   Modhi                   Is there anything else I can assist?           03:57 PM, 18th Oct                     suman dey                    No thanks           03:58 PM, 18th Oct                   Modhi                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           03:59 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3240833