Subject: Ticket Assigned - Conversation with hamodi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 13:33:09 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hamodi hamodi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hamodi Bot:  Hi Hamodi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  057809131            03:32 PM, 18th Oct                   Modhi                   Hi Hamodi ,Good Evening, Thank you for contacting us. My name is Modhi , I will be happy to assist you.           03:33 PM, 18th Oct                   Modhi                   Hi Hamodi , I'm not getting a response from you. Are we still connected?           03:36 PM, 18th Oct                   Modhi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:38 PM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3240745