Subject: Ticket Assigned - Conversation with mohammed abdul sattar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 18 Oct 2021 13:33:06 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed abdul sattar mohammed abdul sattar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed abdul sattar Bot:  Hi Mohammed Abdul Sattar ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00966503225509            10:09 AM, 18th Oct                   Nasser                   Hi, Thank you for contacting us. How may I help you?           10:11 AM, 18th Oct                     mohammed abdul sattar                    hello           10:11 AM, 18th Oct                     mohammed abdul sattar                    Mr. Nasser           10:11 AM, 18th Oct                     mohammed abdul sattar                    with reference to order number 6358529499           10:12 AM, 18th Oct                   Nasser                   can you please provide me with your order number           10:12 AM, 18th Oct                     mohammed abdul sattar                    order number 6358529499           10:12 AM, 18th Oct                   Nasser                   Thank you for sharing the order ID. Please allow me a moment to check this for you.           10:12 AM, 18th Oct                     mohammed abdul sattar                    I should have received "BABYSHOP Solid Sleeveless Vest - Set of 3". But received only 1 piece           10:13 AM, 18th Oct                     mohammed abdul sattar                             10:14 AM, 18th Oct                     mohammed abdul sattar                             10:14 AM, 18th Oct                     mohammed abdul sattar                    r u thr           10:16 AM, 18th Oct                   Nasser                   Thank you for allowing me the time to check. I appreciate your patience.           10:16 AM, 18th Oct                     mohammed abdul sattar                    ok           10:16 AM, 18th Oct                     mohammed abdul sattar                    I should have received "BABYSHOP Solid Sleeveless Vest - Set of 3". But received only 1 piece           10:17 AM, 18th Oct                   Nasser                   After checking your order, we found out that your order has been delivered completely,    If you still believe that the item is missing please contact us again.           10:18 AM, 18th Oct                     mohammed abdul sattar                    i am contacting you because I received less           10:18 AM, 18th Oct                     mohammed abdul sattar                    I should have received I should have received "BABYSHOP Solid Sleeveless Vest - Set of 3". But received only 1 piece           10:19 AM, 18th Oct                   Nasser                   Thank you for allowing me the time to check. I appreciate your patience.           10:19 AM, 18th Oct                     mohammed abdul sattar                    how can I get refund           10:20 AM, 18th Oct                     mohammed abdul sattar                    I have another complain with reference to  order number 6359757858           10:21 AM, 18th Oct                     mohammed abdul sattar                    SPLASH Set of 12 - Embellished Stud Earrings with Pushback Closure Color: Multicolour Size: Free Size           10:21 AM, 18th Oct                     mohammed abdul sattar                    I did'nt receive what I ordered           10:21 AM, 18th Oct                   Nasser                   We would like to inform you that we have processed the refund of amount (8.99 ) on (18-10-2021 ) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           10:21 AM, 18th Oct                   Nasser                   you can keep the item           10:22 AM, 18th Oct                   Nasser                   Is there anything else may I assist you?           10:22 AM, 18th Oct                     mohammed abdul sattar                    yes. I have another complain with reference to order number 6359757858           10:22 AM, 18th Oct                     mohammed abdul sattar                    SPLASH Set of 12 - Embellished Stud Earrings with Pushback Closure Color: Multicolour Size: Free Size           10:22 AM, 18th Oct                     mohammed abdul sattar                    I did'nt receive what I ordered. Item delivered is different           10:22 AM, 18th Oct                     mohammed abdul sattar                             10:23 AM, 18th Oct                     mohammed abdul sattar                             10:23 AM, 18th Oct                     mohammed abdul sattar                             10:24 AM, 18th Oct                     mohammed abdul sattar                    what I ordered is this           10:24 AM, 18th Oct                   Nasser                   we would like to inform you that we have processed the refund of amount ( 8.09) on (18-10-2021 ) and the amount you paid online will be refunded back to your original payment method within 7-14 working days.           10:27 AM, 18th Oct                   Nasser                   Is there anything else may I assist you?           10:27 AM, 18th Oct                     mohammed abdul sattar                    how can I return the item           10:27 AM, 18th Oct                   Nasser                   you can keep them           10:28 AM, 18th Oct                     mohammed abdul sattar                    thank you           10:28 AM, 18th Oct                     mohammed abdul sattar                    have a nice day           10:28 AM, 18th Oct                   Nasser                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:29 AM, 18th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3239279