Subject: Ticket Assigned - Conversation with abeer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 17 Oct 2021 08:11:36 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abeer abeer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abeer Bot:  Hi Abeer ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96555579727            03:59 PM, 10th Oct                   MBS                   Hi Abeer, Thank you for contacting us. My name is Kabir , I will be happy to assist you.           04:00 PM, 10th Oct                   MBS                    Please provide us with your inquiry, so that we can assist you optimally.           04:04 PM, 10th Oct                   MBS                   Hi, I'm not getting a response from you. Are we still connected?           04:07 PM, 10th Oct                   MBS                   Hi, I'm not getting a response from you. Are we still connected?           04:10 PM, 10th Oct                   MBS                   Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           04:12 PM, 10th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3208774