Subject: New Reply Received - Your Click & Collect order is confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Sep 2021 11:24:28 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">Hope the duration of 3 weeks are already pass by..</div>
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<div>On Wed, 22 Sep 2021, 14:22 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Meraj,</div>
<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">As per the system, we can see that the refund for SAR 25.00 was processed from our end on Aug 22 but due to a technical issue at the payment vendor the refund was rejected. The payment vendor has processed the refund manually and this takes approx 3 weeks.</div>
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<div dir="ltr">We have asked the relevant team to share the confirmation for the same. Once we will get any update we will get back to you.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team,</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2965578