Subject: New Reply Received - Order 9670747078
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Jul 2021 08:28:32 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Order 9670747078  Ticket comment <div class="ydp3dbf40dfyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Hi</div>
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<div>I received the attached text from you on the 10th of July. Somebody came a few days ago to collect the shoes.</div>
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<div>It seems like there has been a breakdown in your internal communication.</div>
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<div>I didn't raise the return request, and don't have a tracking number. Please check with whoever sent the text.</div>
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<div>Kind regards</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, 18 July 2021, 10:20:54 GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Elizabeth,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">We are really sorry if it took us longer than usual to get back to you.</div>
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<div dir="ltr">We have checked and we would like to inform you that in this order number (9670747078) we couldn't find any return request, so we are asking you to provide us with tracking number of the return request and the date in which you have returned the item so we can check and resolve the matter as soon as possible. </div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043240062733'>Screenshot_20210718-122438.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2823069