Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 18 Jul 2021 06:48:11 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello
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<div>Im not talking about the refunded items.. please understand </div>
<div>I have by mistke given the driver a bag of my personal items along with the refunded item</div>
<div>And im trying to get that back!<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 18 Jul 2021, at 10:28 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Nour</div>
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<div>Thank you for contacting us.</div>
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<div>Accept our full apologies for the inconvenience caused and for the delay.</div>
<div dir="ltr">We are really sorry if it took us longer than usual to get back to you.</div>
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<div dir="ltr">We would like to inform you that the value of (AED102) from the order No. (9674821110) was returned to the bank on the date 13-07-2021 AD, and it may take from 7 to 14 working days for the amount to appear in your account according to your bank’s
 procedures. If the amount does not appear in your account within the specified time, please contact us again in order to You are being served to the fullest.</div>
<div>Thanks for your cooperation and we appreciate your understanding with us.</div>
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<div>Do not hesitate to contact us with any inquiries.</div>
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<div>Your friends</div>
<div dir="ltr">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2826780