Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Jul 2021 05:15:39 +0000

Hi Ahmed Omer,  
  The following message composed by you on ticket 2831127 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Remainder.  Problem Statement: &nbsp;WWD DAMAGED ITEM Order Date : May 29, 2021 Order ID: 6312994355 Tracking ID: 16670086312994355 Item ID:162795524&nbsp; Assistance Required: Damaged Item Received Issue Description: Customer emailed us informing that he/she received the item on 6/3/21 &nbsp;but the item which they received is damaged, customer also provided us the picture of damaged item.&nbsp; Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.  kindly check the video in &nbsp;link&nbsp; https://drive.google.com/file/d/1dBgQbxim_l-Fx_mW7iBA0NtQHFgReyQ-/view?usp=drivesdk  Regards, ahmed