Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 11:00:46 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Product information  Ticket comment <div>Please be informed that items for return have been picked up yesterday by Emirates Post courier.</div>
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<div>Kindly advise if you have received back the items &amp; how the cash refund is being processed. Thanks!</div>
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<div>Regards,</div>
<div>Jeffrey <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Friday, July 16, 2021, 12:50 PM, Babyshop &lt;[email-masked]&gt; wrote:</div>
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<div>Hi Jeffrey ,</div>
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<div>Thank you for contacting us.</div>
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<div>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.</div>
<div dir="ltr">As for the products which you have recived in an acceptable condition from our side we request you kindly to return it back and get it's value back to as we do not have an exchange option available at this time.</div>
<div>We repeat our apologies and we encourage you for your understanding and patience.</div>
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<div>Your friends,</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2858172