Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 09:30:58 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/MDYJ4JdNis7nKX4pstjqAg~~/AALN9wA~/RgRi0oVMPVcDc3BjQgpg7sxR8WDuUqWFUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB"></div>
Dear Ahmed, <br>
<br>
<br>
Kindly note we have attempted the order twice in which we received no response from the customer side. However we will do our best to arrange the delivery at the earliest convenience.<br>
 
<div>Best regards, <br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/7/2021 11:46 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2861770] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Remainder.</div>

<div dir="ltr">
<br>
Problem Statement: Late Delivery<br>
Order Date : Jul 9, 2021<br>
Order ID: 6327785925<br>
Tracking ID: SD002472593<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 7/10/21 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
<br>
Regards,<br>
Ahmed Omer</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Thu, 15 Jul at 11:12 AM <span class="separator">, Max &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div dir="ltr">
<div><span class="separator">Hi Team,</span></div>

<div> </div>

<div><span class="separator">Problem Statement: Late Delivery</span></div>

<div dir="ltr"><span class="separator">Order Date : Jul 9, 2021</span></div>

<div dir="ltr"><span class="separator">Order ID: 6327785925</span></div>

<div dir="ltr"><span class="separator">Tracking ID: SD002472593</span></div>

<div><span class="separator">Assistance Required: Need Urgent Delivery</span></div>

<div dir="ltr"><span class="separator">Issue Description: The order was shipped from our side on 7/10/21 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</span></div>

<div> </div>

<div><span class="separator">Regards,</span></div>

<div><span class="separator">Ahmed Omer</span></div>
</div>
</div>
</div>
<span class="separator"> </span>
</blockquote>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/0osXtRmXhwZwqjl94uYZ9g~~/AALN9wA~/RgRi0oVMPlcDc3BjQgpg7sxR8WDuUqWFUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2861770