Subject: Ticket Assigned - RE: Order 6304045826 - MOC 15179517 - Return WWD item
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 11 Jul 2021 09:46:28 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: Order 6304045826 - MOC 15179517 - Return WWD item Hi team
Please check the below order current status yesterday 11th-Jul-21 our team customer return collection has been done. Kindly send to RMA.Once will receive the RMA we will do the next process.

Best Regards,
Harun
Supervisor
Babyshop GDMS Operation
Jeddah-2113
Mob-0571180621

From: Bsj Nf
Sent: Tuesday, July 06, 2021 3:19 PM
To: Mohamed Nagy <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Sachin Maheshwari <[email-masked]>; Moosa Yusuf <[email-masked]>; BS Cod Jeddah <[email-masked]>; Shambhu Paswan <[email-masked]>
Subject: RE: Order 6304045826 - MOC 15179517 - Return WWD item

Hi @Mohamed Nagy<mailto:[email-masked]>
Please check the below order current status 29th-Jun-21 return schedule day our team has updated the customer send location to through driver mobile WhatsApp but mismatch location due to goggle-net issue. Our team more time waited and at last return back but as on today we call to customer and customer responded to agree need to return tomorrow 07th-Jul-21@12:00pm and we will be arranged to team. Once it done will confirm.

Best Regards,
Harun
Supervisor
Babyshop GDMS Operation
Jeddah-2113
Mob-0571180621
From: Mohamed Nagy
Sent: Tuesday, July 06, 2021 2:30 PM
To: Bsj Nf <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Moosa Yusuf <[email-masked]<mailto:[email-masked]>>; BS Cod Jeddah <[email-masked]<mailto:[email-masked]>>; Shambhu Paswan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order 6304045826 - MOC 15179517 - Return WWD item
Importance: High

Dear @Bsj Nf<mailto:[email-masked]>,

Do we have an update regarding this case,

Regards,
Mohamed Nagy

From: Bsj Nf <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 28, 2021 3:28 PM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Moosa Yusuf <[email-masked]<mailto:[email-masked]>>; BS Cod Jeddah <[email-masked]<mailto:[email-masked]>>; Shambhu Paswan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order 6304045826 - MOC 15179517 - Return WWD item

Hi team
Please check the below order status customer need to return we are return-scheduling on tomorrow 29th-Jun-21 and first of all our team visit to customer and resolve the customer issue. Once it done will confirm.

[Table  Description automatically generated]

Best Regards,
Harun
Supervisor
Babyshop GDMS Operation
Jeddah-2113
Mob-0571180621
From: Mohamed Nagy
Sent: Monday, June 28, 2021 2:04 PM
To: Bsj Nf <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Order 6304045826 - MOC 15179517 - Return WWD item
Importance: High

Dear Team,

Kindly collect the item from the customer, it is sealed as per customer, so make sure about that, case is MOC so kindly return it ASAP,
Item : 162958845 - - Juniors Glide Baby Swing

Regards,
Mohamed Nagy
Escalation Desk - Landmark Group HQ - UAE

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