Subject: Fwd: Bank Transfer // Refund approval // 6322136740
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, "Ebrahim Abduljalil. Qasem" <[email-masked]>, AHMED OMER <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 11 Jul 2021 01:03:04 -0700 (MST)

Hi Team, 

The customer don't want the refund in his My Credits and asking it to be removed and reprocess the refund to his bank account. 

Kindly assist with the approval for the same. 

Regards, 
Apoorv. 

From: "Ebrahim" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Thursday, 8 July, 2021 13:27:38 
Subject: Bank Transfer // Refund approval // 6322136740 

Hi Team 

Problem Statement : Bank Transfer // Refund approval. 

Order Date : Jun 23, 2021 
Order ID: 6322136740 
Tracking ID : SD002339859 
Total Price : 194 

Issue Description :The Customer placed the order on Jun 23, 2021, The customer says that he does not want the refund as My credit and wants it as cash to his bank account . 

Bank Details: 

- Bank name: Al Rajhi Bank 
- Branch name: 28600 _ Al-Mahd 
- Account name: Salem Matar Al-Mutairi 
- Account number: 286608010517436 
- IBAN: SA0480000286608010517436 
- Account type: Current Account 

Regards, 
Ebrahim Hageb