Subject: Refund Issue
From: AHMED OMER <[email-masked]>
To: Apoorv Joshi <[email-masked]>, shakeeb arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 7 Jul 2021 03:38:30 -0700 (MST)

Hi Team. 

Problem Statement: Refund issue 
Order Date : May 31, 2021 
Order ID: 8265712618 
Refund amount: KWD21.00 
Tracking ID: FP0607210001644 
Assistance Required: refund issue 
Issue Description: The customer got his order partially cancelled and refunded back on the date 07/06/2021 AD, but the customer reached back to us providing us with a bank statement from the date 02/06/2021 till the date 01/07/2021 in which the refund amount is not there. 

Kindly check the matter and update us. 

Note the customer bank statement is attached to this mail. 

Regards, 
Ahmed Omer