Subject: New Reply Received - Incorrect size delivered order # 9672067355 Kappa girls floaters
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 06 Jul 2021 17:14:07 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Incorrect size delivered order # 9672067355 Kappa girls floaters  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/ht3MXs-ivm7TPC_BUhnO3w~~/AALN9wA~/RgRixcLYPVcDc3BjQgpg31iP5GCH0wPrUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
<br>
Kindly double check on the order SD002​​326762 since we didn't find any from our side. Please advise further instructions.<br>
<br>
Best regards, 
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<br>
<span class="labelnormal"><span class="labelname_sf">Azmy Awad </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>6/7/2021 6:35 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#2749559] - Incorrect size delivered order # 9672067355 Kappa girls floaters<br>
 
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">customer address: Al Telal 7 building, 5th Floor, Room # R3 - Opp Dubai pyramids building, Karama, Dubai</div>

<div dir="ltr">customer contact: 0507297484 <br>
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<div dir="ltr">Kindly check the details and do the needful.</div>

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<div dir="ltr">Regards,</div>

<div dir="ltr">Ahmed Omer</div>

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<blockquote class="freshdesk_quote">On Sat, 3 Jul at 8:47 AM <span class="separator">, Rachael Christalite &lt;[email-masked]&gt; wrote: </span>

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<span class="separator">Pls confirm the customer details as 3 attempts have already been made</span>

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	<div class="gmail-uir-field-wrapper" style="margin:5px 10px 2px 0px;padding:0px;vertical-align:bottom"><span class="separator"><span class="gmail-smallgraytextnolink gmail-uir-label" id="gmail-custbody_ord_pickupaddressname_fs_lbl_uir_label"><span class="gmail-smallgraytextnolink" id="gmail-custbody_ord_pickupaddressname_fs_lbl"><a class="gmail-smallgraytextnolink" title="What's this?" rel="noreferrer">PICKUP ADDRESS NAME</a></span></span><span class="gmail-uir-field gmail-inputreadonly">Jovita Noronha</span> </span></div>
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	<div class="gmail-uir-field-wrapper" style="margin:0px 10px 2px 0px;padding:0px;vertical-align:bottom"><span class="separator"><span class="gmail-smallgraytextnolink gmail-uir-label" id="gmail-custbody_ord_pickupaddress_fs_lbl_uir_label"><span class="gmail-smallgraytextnolink" id="gmail-custbody_ord_pickupaddress_fs_lbl"><a class="gmail-smallgraytextnolink" title="What's this?" rel="noreferrer">PICKUP ADDRESS</a></span></span><span class="gmail-uir-field gmail-inputreadonly">Al Telal 7 building 5th Floor, Flat number R3 Al Karama DXB</span> </span></div>
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	<div class="gmail-uir-field-wrapper" style="margin:0px 10px 2px 0px;padding:0px;vertical-align:bottom"><span class="separator"><span class="gmail-smallgraytextnolink gmail-uir-label" id="gmail-custbody_ord_pickuplocation_fs_lbl_uir_label"><span class="gmail-smallgraytextnolink" id="gmail-custbody_ord_pickuplocation_fs_lbl"><a class="gmail-smallgraytextnolink" title="What's this?" rel="noreferrer">PICKUP LOCATION</a></span></span><span class="gmail-uir-field gmail-inputreadonly">25.249578,55.30343269999999</span> </span></div>
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<div><span class="separator">On Sat, Jul 3, 2021 at 8:45 AM Rachael Christalite &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>

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<div dir="ltr"><span class="separator">+ CS</span></div>

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<div class="gmail_attr" dir="ltr"><span class="separator">On Fri, Jul 2, 2021 at 8:07 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:</span></div>

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<div><span class="separator">Hi Team,</span></div>

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<div><span class="separator">Problem Statement:Late Collection</span></div>

<div dir="ltr"><span class="separator">Order Date :  Jun 22, 2021</span></div>

<div dir="ltr"><span class="separator">Order ID: 9672067355</span></div>

<div dir="ltr"><span class="separator">Tracking ID: SD002<span style="line-height:0">​</span><span style="line-height:0">​</span>326762</span></div>

<div><span class="separator">Assistance Required: Need Urgent Collection</span></div>

<div dir="ltr"><span class="separator">Issue Description: The return request was created on 6/22/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.</span></div>

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<div><span class="separator">Regards,</span></div>

<div dir="ltr"><span class="separator">Ahmed Omer</span></div>
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<div><span class="separator">Rachael Christalite<br>
<font color="#061fdd"><span style="font-size:13.3333px">Account Manager</span></font><br>
<a href="https://www.shipadelivery.com/" rel="noreferrer" style="font-family:'times new roman';font-size:medium" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><br>
<strong>M:</strong> 0527983531 <br>
<strong>O:</strong> 80074472<br>
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="https://www.shipadelivery.com/" rel="noreferrer" target="_blank">www.shipadelivery.com</a> </span></div>
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<div><span class="separator">Rachael Christalite<br>
<font color="#061fdd"><span style="font-size:13.3333px">Account Manager</span></font><br>
<a href="https://www.shipadelivery.com/" rel="noreferrer" style="font-family:'times new roman';font-size:medium" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><br>
<strong>M:</strong> 0527983531 <br>
<strong>O:</strong> 80074472<br>
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="https://www.shipadelivery.com/" rel="noreferrer" target="_blank">www.shipadelivery.com</a> </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2749559