Subject: New Reply Received - Click & Collect
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 04 Jul 2021 05:41:09 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">
<div>السلام عليكم </div>
<div>فهمت التوضيح منكم بأنه يوجد منتج عباره عن قطعتين وشكرا لتوضيحكم لكن يفترض وضع السعر الإجمالي في حال وجود اكتر من قطعه ليكون إجمالي المبلغ بالأسفل صحيح </div>
<div>شكرا جزيلا لكم</div>
<div><br></div>
<div><div title="hw_signature">Sent from my Huawei phone</div></div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>Date: Sun, Jul 4, 2021, 9:20 AM<br>To: [email-masked]<br>Subject: Click &amp; Collect<br>
</div>
<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2787803</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Ahmed Omer : </div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div>Hi Mohamed,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">We are really sorry if it took us longer than usual to get back to you.<br>
</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Kindly confirm to us the price of the first item on the first photo as the quantity shown is of 2 , Kindly check the matter and provide us with item link so we can assist you further.</div>
<div dir="ltr"><br></div>
<div>Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div></div>
<div><br></div>
<br>

<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">2787803:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2787803