Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 03 Jul 2021 12:05:41 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div>Hi guys, please could you update when this items will be delivered, as I ve to travel in a few days and take it with me.<br>Thanks.<br>Image attached.<br><br><br>Суббота, 26 июня 2021, 8:56 +04:00 от "Centrepoint" &lt;[email-masked]&gt;:<br>&gt; <br>&gt; Hi Ekaterina,<br>&gt; <br>&gt; Thank you for getting in touch with us.<br>&gt; <br>&gt; We see that you want to exchange the shoe which you ordered from our website<br>&gt; due to the sizing issue. <br>&gt; <br>&gt; As per the policy, we do not offer online exchange of any items. However, we<br>&gt; would suggest you to visit any nearby Shoemart store and get it exchanged from<br>&gt; there providing that the same item is physically available in the store.<br>&gt; <br>&gt; For online, we would recommend that you first return these shoes and then<br>&gt; order a new one with the desired size.<br>&gt; <br>&gt; We thank you for your understanding and cooperation. Feel free to get in touch<br>&gt; with us for further assistance.<br>&gt; <br>&gt; Your friends,<br>&gt; The Support Team 2744625:1125156<br><br><br>-- <br>Important Email<br><br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043235816361'>Screenshot_2021-07-03-16-02-47-45.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2744625