Subject: New Reply Received - Re:
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 02 Jul 2021 11:37:34 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re:   Ticket comment <div>that means the man who pick up the return items steal it??? i cannot believe that you partnering to such people who is unprofessional.. this is unacceptable, give me my money back<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 2 Jul 2021, at 1:34 PM, Azenith Reyes &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr">that is ridiculous, that means that the courier you sent did nit return it, that is not my problem!!! i need my money back!!!!<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 2 Jul 2021, at 12:08 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Azenith,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked and we would like to inform you that we didn't receive the items back to our warehouse so the refund is pending due to this reason, if you can provide us with any proof of the return that will help us to resolve the matter as soon as possible.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2635323