Subject: New Reply Received - My order
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jun 2021 13:25:35 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  My order  Ticket comment <div>This isn’t true all of what’s happening that I didn’t respond and yesterday I sent you reply to your email and it’s not true that I reject the order because no one from delivery contact me not a call not a WhatsApp usually they call or WhatsApp and l’m tracking the order every time and I mentioned the address in the reply to your email yesterday is this a joke because to me it’s bad one</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, June 30, 2021, 8:20 AM, Max &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv6132853357"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2727877</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Ahmed Omer : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">​Hi Muny,</div>
<div dir="ltr">
<br>Thank you for contacting us.<br><br>Please accept our apologies for the inconvenience caused.<br><br>We have been notified by the shipping partner that an attempt has been made to deliver to you but no response has been received from you.<br><br>Please provide us with address and contact information in order to update it (contact number- house number - neighborhood - street - city) and serve you to the fullest.<br><br>Note: If there is no response within 24 hours, the case will be closed automatically.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2727877