Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jun 2021 12:58:14 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
A return was created due to order expiry. <br>
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Thank You &amp; Best Regards<br>
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<div>From: Abhilash Kuttalam &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, June 28, 2021 9:58 AM<br>
<b>To:</b> Max Jubaildowntown &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Poovanna KBelliyappa &lt;[email-masked]&gt;; Faraz Lohani &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Deepak Damodaran &lt;[email-masked]&gt;;
 ArishLaila &lt;[email-masked]&gt;; Manoj Gahlot &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2723450] - Delivery : 6316048676 
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<div class="x_MsoNormal">Dear <a id="OWAAMBC411113DD3148F18C2F396716FA1F26" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Max Jubaildowntown</span></a> please check and call the customer.
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<b>From:</b> Poovanna KBelliyappa &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Thursday, June 24, 2021 6:18 PM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Abhilash Kuttalam &lt;[email-masked]&gt;; Deepak Damodaran &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2723450] - Delivery : 6316048676 </div>
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<a id="OWAAMD5C7A7314A6140E69E85670B58CD2463" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Faraz Lohani</span></a>- Below mentioned order C&amp;C , Please check with store
 Team. </div>
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<div class="x_MsoNormal">Regards </div>
<div class="x_MsoNormal">Poovanna K.B </div>
<div class="x_MsoNormal">PH: 966548641121 </div>
<div class="x_MsoNormal">EXT:3726<span style="color:#002060"> </span>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, June 24, 2021 5:41 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Deepak Damodaran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Poovanna KBelliyappa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2723450] - Delivery : 6316048676 </div>
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<div class="x_MsoNormal">Hi <a id="OWAAM2F32C7EAEA534255901B27844097FFEC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@ArishLaila</span></a>
<a id="OWAAM881AD12967524F5894CF2EDB44CC4BB4" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Poovanna KBelliyappa</span></a>,</div>
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<div class="x_MsoNormal">Please assist on the delivery of the above-mentioned order number .</div>
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<div class="x_MsoNormal">Regards,</div>
<div class="x_MsoNormal">Faraz Lohani</div>
<div class="x_MsoNormal">Escalation Desk – Web Team</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, June 23, 2021 1:29 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Deepak Damodaran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2723450] - Delivery</div>
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<div class="x_MsoNormal">Hi <a id="OWAAMBCD7F4A6DF95441D9CC7A3E902B87177" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Deepak Damodaran</span></a>,</div>
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<div class="x_MsoNormal">Please ignore the previous email.</div>
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<div class="x_MsoNormal">Hi <a id="OWAAM27C8B7CD453E40CABBCF19C2DA86CDFC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@ArishLaila</span></a>,</div>
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<div class="x_MsoNormal">Please assist on the order ID below.</div>
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<div class="x_MsoNormal">Thankyou and Regards,</div>
<div class="x_MsoNormal">Faraz Lohani</div>
<div class="x_MsoNormal">Customer Support Associate</div>
<div class="x_MsoNormal">Customer Service</div>
<div class="x_MsoNormal"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, June 23, 2021 1:12 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Deepak Damodaran &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#2723450] - Delivery</div>
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<div class="x_MsoNormal">Hi <a id="OWAAM8E45598F46984C9890055A4F061A7328" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Deepak Damodaran</span></a>,</div>
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<div class="x_MsoNormal">Please assist in the order ID : <span class="x_csorderlabelvalue">
6316048676 as it is pending to be shipped to the store.</span>
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<div class="x_MsoNormal">Thankyou and Regards,</div>
<div class="x_MsoNormal">Faraz Lohani</div>
<div class="x_MsoNormal">Customer Support Associate</div>
<div class="x_MsoNormal">Customer Service</div>
<div class="x_MsoNormal"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, June 19, 2021 2:46 PM<br>
<b>To:</b> Abhilash Kuttalam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2723450] - Delivery</div>
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<b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt; color:#183247">Urgent reminder, any update?</span></strong><span style="font-size:10.5pt; color:#183247"></span>
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Problem Statement: An order confirmation<br>
Order: 6316048676<br>
Tracking: 631604867622999991<br>
Store code: Max60227<br>
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Issue description: The customer placed the order on 06/06/2021, and till now he has not been informed to collect the order.<br>
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Assistance required: Please confirm if the order available at the store and if yes, pls contact the customer to collect the order the soonest.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Regard,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">Samer.</span></div>
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<span style="font-size:10.5pt; font-family:-apple-system">On Fri, 18 Jun at 2:39 PM
<span class="x_separator">, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
<br>
Problem Statement: An order confirmation<br>
Order: 6316048676<br>
Tracking: 631604867622999991<br>
Store code: Max60227<br>
<br>
Issue description: The customer placed the order on 06/06/2021, and till now he has not been informed to collect the order.<br>
<br>
Assistance required: Please confirm if the order available at the store and if yes, pls contact the customer to collect the order the soonest.</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Regard,</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Samer.</span></div>
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</span><span style="font-size:1.0pt; font-family:fdtktid; color:white">2723450:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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