Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 30 Jun 2021 06:33:22 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Returns  Ticket comment <div style="direction: ltr">No one contacted me for pickup</div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 24 Jun 2021, at 4:20 PM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2738449</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Ahmed Omer : </div>
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Hi Fatema,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked and we would like to inform you that we have created a new return request and assigned it to new collection, so the will contact you soon to arrange the collection,  you can follow up on an order through the number (46600635185)
 via the link (<a href="https://www.aramex.com/in/en/track/shipments" rel="noreferrer">https://www.aramex.com/in/en/track/shipments</a>).  </div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2738449