Subject: Re: finance cheeking two deductions on one order #6319711692
From: AHMED OMER <[email-masked]>
To: shakeeb arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 29 Jun 2021 22:21:50 -0700 (MST)

Second Remainder > 
Any update on the matter >> 

From: "AHMED OMER" <[email-masked]> 
To: "shakeeb arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, June 23, 2021 12:33:11 PM 
Subject: finance cheeking two deductions on one order #6319711692 

Hi Team, 

ticket no: 2725557 
order no: 6319711692 

issue description: the customer claim the amount deducted from his account twice but he could only provide us with one transaction ID and the other transaction authorisation code, 
both transactions details as shared by the customer: 
1- transaction number 0000116721305633 the amount of 98 SAR on the date 6-17 
2- Visa process number or authorisation number 073721 in the amount of 98 SAR on the date 6-17 

Kindly check the both transactions details and update us on the matter asap. 

Regards, 
Ahmed Omer.