Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 10:33:41 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hello,</div>
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<div>Please can you arrange for an immediate refund. It is obvious that your couriers have lost my package. </div>
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<div>Thank you!<br><br><div dir="ltr">
<span style="background-color: rgba(255, 255, 255, 0)">Caroline Mukisa</span><div><br></div>
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<div>On 25 Jun 2021, at 7:04 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Caroline,<br><br>Thank you for contacting us.<br><br>We offer our deepest apologies for​ the inconvenience we caused.<br><br>We are really sorry if it took us longer than usual to get back to you.<br> <br>Our team works to solve your problem, and we will get back to you as soon as possible.<br> <br>Your friends<br>Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2705448