Subject: New Reply Received - return request against order no. 966833084
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 27 Jun 2021 03:54:31 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  return request against order no. 966833084  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Thank you for replying  to my mail. I had mentioned the link does not work the area button doesn’t work. I tried to submit.</div>
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<div class="MsoNormal">You said you would arrange to send some one to pick the item. I also called the customer service on Thursday and the</div>
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<div class="MsoNormal">Person I spoke to was very impolite he just disconnected the phone while talking to him.</div>
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<div class="MsoNormal"><span lang="EN-GB">Best Regards,</span></div>
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<b><span lang="EN-GB" style='font-family:"Arial",sans-serif;mso-fareast-language:EN-GB'>Juliet Monsorate</span></b><span lang="EN-GB"></span>
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<span lang="EN-GB" style='font-family:"Arial",sans-serif;mso-fareast-language:EN-GB'>Telephone Operator</span><span lang="EN-GB"></span>
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<span lang="EN-GB" style='font-family:"Arial",sans-serif;color:#7F7F7F;mso-fareast-language:EN-GB'>Al Habtoor Group LLC | P.O.Box : 25444 | Dubai | UAE | T: +971 (4) 394 1444 | F: +971 (4) 394 9990 | </span><span lang="EN-GB"><a href="http://www.habtoor.com/" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:#7F7F7F;mso-fareast-language:EN-GB'>www.habtoor.com</span></a></span>
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<b><span lang="EN-GB" style='font-family:"Arial",sans-serif;color:#6657B3;text-transform:uppercase;mso-fareast-language:EN-GB'>It's Showtime! Dubai's #1 Show is back!    #LaPerledxb   #ALHABTOOR50</span></b><span lang="EN-GB"></span>
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<a href="http://www.laperle.com/" rel="noreferrer"><span lang="EN-GB" style="color:windowtext;text-decoration:none"><img width="697" height="274" style="width:7.2604in;height:2.8541in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzY4NDQwMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BINbPtu2w1FjTL-Bx7WlqqIrDBHke1OfsRgV42yLdko" alt="../../../La-Perle-email-signature-610x120px-Eng-Jan-2020%5B4%5D.png"></span></a><span lang="EN-GB" style="font-size:12.0pt"></span>
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<div>From: Splash &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, June 26, 2021 10:15 AM<br>
<b>To:</b> Juliet Monsorate &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2738396] - return request against order no. 966833084</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Juliet,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for the delay in collection of your return request, You must have received an email notification from us containing a link. We request you to please
 click on that link and fill your address and contact details.<br>
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Once you have done that please simply reply to this email and let us know along with your full address and contact number so that we can arrange the collection for you on priority.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We are looking forward to hear from you soon. Thank you for your help!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your Friends,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2738396:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2738396