Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Jun 2021 09:17:53 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">My husband received a reply that we will get it within 3 - 5 working days but that time is also passing.  Attaching screenshot of the email sent to my husband. <br><br><div>Maria Hasan </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Wed, 23 Jun 2021, 12:14 pm M Mudassir, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Thank you for your response. Delays tend to happen in such circumstances but right now my point of worry is that I just hv 3 days. Want this parcel by Saturday so I can have my gift items before travelling.<div dir="auto"><br></div>
<div dir="auto">Kindly arrange for the parcel to be delivered ASAP.</div>
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<div dir="auto">Regards<br><br><div dir="auto">Maria Hasan </div>
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<div dir="ltr" class="gmail_attr">On Wed, 23 Jun 2021, 11:31 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi  Mudassir,<br>
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<div>Thank you for contacting us.</div>
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<div dir="ltr">We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.</div>
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<div>Our team works to solve your problem, and we will get back to you as soon as possible.</div>
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<div>Your friends</div>
<div>Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043232551871'>IMG-20210620-WA0016.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2734226