Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Jun 2021 06:40:34 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Team- </div>
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<div>Kindly note that there are two refunds pending and it’s pending for some time now.</div>
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<div>Order- 9667619988</div>
<div>Refund value- AED 143</div>
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<div>Order -<span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>9668017148</span>
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<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Refund value- 268</span></div>
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<div><span style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'>Both of which are pending and none is working on it. It’s really frustrating to see the delay wherein you charged me instantly. </span></div>
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<div dir="ltr">Regards,<div>Mohammad Sajid.<div>Sent from my iPhone </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 23 Jun 2021, at 10:29 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Sajid,</div>
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<div>Thank you for contacting us.</div>
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<div>Accept our full apologies for the inconvenience caused and for the delay.</div>
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<div dir="ltr">We would like to inform you that the value of the item (Sustainable Solid Tunic with Button Closure and Tie-Up Belt) from the order No. (9668017148) which is (109 AED)was returned to the bank on the date 18/06/2021 AD, and it may take from 7 to 14 working days for the amount to appear in your account according to your bank’s procedures. If the amount does not appear in your account within the specified time, please contact us again in order to You are being served to the fullest.</div>
<div>Thanks for your cooperation and we appreciate your understanding with us.</div>
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<div>Do not hesitate to contact us with any inquiries.</div>
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<div>Your friends</div>
<div>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2704920