Subject: New Reply Received - not satisfied with your canceled
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 22 Jun 2021 06:35:25 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  not satisfied with your canceled  Ticket comment <div dir="ltr">
<div>Dears</div>
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<div>Thank for your mail but i will like to show some points :</div>
<div>1 ) when i purchasing new items , immediately you take money , without even you checking if it is available in stock or not , immediately you take money and after that you checking it is available in stock or not , it is not looking good , after that we waiting and waiting to till our money returned again , " you take money 

immediately 

, please return money immediately " </div>
<div>2 ) my item in your website that it is available and evetime it is showing that it is available " attached " , how it is available and you cancel my item , and if not good available why still showing your website !!?</div>
<div>at the end , i hope to finish this case ASAP , it takes very long time without any solution . </div>
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<div><div dir="ltr" class="gmail_signature">Amr El Tahawy </div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jun 22, 2021 at 9:16 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Amr,<br><br>Thank you for contacting us.<br><br>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.<br><br>We are really sorry if it took us longer than usual to get back to you.<br> <br>Our team works to solve your problem, and we will get back to you as soon as possible.<br> <br>Your friends<br>Support Team<br>
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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043232073107'>TOy.PNG</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2720051