Subject: New Reply Received - Refund process
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Jun 2021 04:40:45 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Refund process  Ticket comment <div dir="auto">
<div dir="auto"></div>How i use my credit if its empty..<div dir="auto">Please see the attach file of the screenshot of my credit.</div>
<div dir="auto">I need some action please.</div>
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<div dir="auto">Thank you</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 19 Jun 2021, 7:33 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Domz,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked and we would like to inform you that our as the items has been returned via the delivery online method so you can't get the refund from the store adding to that the refund amount has already been added to you app wallet "my credit" so all we can do is asking you to provide us with the device details so we can resolve any technical issue on your app. </div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043231426571'>2021_06_19_07_36_10.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2662767