Subject: New Reply Received - Re: How easy was our returns process?
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 18 Jun 2021 10:55:34 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div dir="auto">Ok</div>
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<div>On Mon, 7 Jun 2021, 09:03 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ermicem,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.</div>
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<div dir="ltr">As for the order the missing item from the order number (7463539887) it has been canceled due to no been available in the stoke at the time of the shipping and we did refund the value of it, we promise you that the next time we will delivery your order completed and on it's best form.</div>
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<div>We repeat our apologies and we encourage you for your understanding and patience.</div>
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<div>Your friends,</div>
<div>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2635923