Subject: New Reply Received - Please i need help to get my refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 22:14:30 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Please i need help to get my refund  Ticket comment <div>Hello , as per your mail i tried to place an order but still no credit there , i have attached screen recording so you can understand  . </div>
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<span id="yahoo-rte-cursor-span"></span>Please if it is possible send me voucher for my amount as i want to avail Centrepoint  current offers . Send me </div>
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<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, June 13, 2021, 11:40 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv1522995951"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Muhammad,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We are really sorry if it took us longer than usual to get back to you.<br> </div>
<div dir="ltr">We have checked and we would like to inform you that the order (6293047417) refund value of (27 SAR) we had escalate the problem to the concern team to resolve it as soon as possible.</div>
<div dir="ltr">​<br>
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<div dir="ltr">As for the order (6293845897) value of (353.14 SAR) has been refunded to you "my credit" wallet in the app on the date of (5/23/21).</div>
<div dir="ltr">.You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043229412209'>IMG_1855.MP4</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043229412210'>IMG_1856.MP4</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2600753