Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 09:13:44 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello centrepoint team,<div dir="auto">
<br><div dir="auto">I have sent you email number of times but I haven't received any positive response from you. </div>
<div dir="auto"><br></div>
<div dir="auto">I need to return number of items back to you guys due to size issue and other issues.</div>
<div dir="auto"><br></div>
<div dir="auto">I need an urgent response as it has been over a month chasing you guys for return of these items. I have mentioned the order numbers, number of times in the chain mails.</div>
<div dir="auto"><br></div>
<div dir="auto">Please expedite this return process as soon as possible.</div>
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<div dir="auto">Thanks,</div>
<div dir="auto">Neha Sharma</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 10 Jun, 2021, 9:57 am Neha Sharma, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Hello centrepoint team,</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Here are the order numbers of the packages I want to return with the dates of order.</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Please expedite this as it is already over a month that I have ordered them.</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">1. Order no. #6302367775   /dated 28th April 2021</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">2. Order no. #6307365624   /dated 11th May 2021</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">3. Order no. #6307735048   /dated 12th May 2021</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Thank you once again.</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Regards,</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Neha Sharma</div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, 10 Jun, 2021, 9:11 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Neha,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would request you to kindly confirm us the order number so that we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
<div dir="ltr">​</div>
<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2652898