Subject: New Reply Received - Return to 3 No’s material
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 11 Jun 2021 19:10:59 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Return to 3 No’s material  Ticket comment <div dir="auto">Hello sir,</div>
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<div dir="auto">Thank you, greatly appreciated.</div>
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<div dir="auto">Yesterday your sales representative (Aramex) contact</div>
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<div dir="auto">Me. Received 2 no’s Shirt (Return)</div>
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<div dir="auto">Last time I received my order COD, </div>
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<div dir="auto">This is my personal bank account details, kindly transfer </div>
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<div dir="auto">money to my account.</div>
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<div dir="auto">Thank you once again.</div>
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<div dir="auto">Best Regards,</div>
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<div dir="auto">Mohamed Iqbal</div>
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<div dir="auto">Thowl. <br><div class="gmail_quote" dir="auto">
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<div dir="ltr" class="gmail_attr">Mohammed Iqbal mubeen,                      </div>
<div dir="ltr" class="gmail_attr">A/c -1700983075.                                 </div>
<div dir="ltr" class="gmail_attr">IBAN - SA4440000000001700983075,</div>
<div dir="ltr" class="gmail_attr">Samba bank - kaust branch.<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 10 Jun 2021 at 10:20 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2609774</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2609774<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span>-</span>——</div>
<div dir="ltr">Ahmed Omer : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">Hi Mariam,</div>
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<br style="box-sizing:border-box"><div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We have checked and we would like to inform you that we have created a new return request and assigned it to new collection, so the will contact you soon to arrange the delivery.  </div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2609774