Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 07:51:40 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  need escalation  Ticket comment <div class="ydpc627f70yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div dir="ltr">Dear Babyshop support,</div>
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<div dir="ltr">I am really disappointed of this service. I did not expect that level of quality from a big name like Centre point store. this left a bad experience of online deals with Centre point. </div>
<div dir="ltr">It seems no body cares of sorting out the delay problem <img title="Emoji" alt="Emoji" class="yahoo-emoji-wrapper" height="16" src="https://s.yimg.com/nq/yemoji_assets/latest/yemoji_assets/1f621.png" width="16" style="padding: 0px 2px; vertical-align: middle">
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<div class="ydpc627f70signature"><div style="font-family:Helvetica, Arial, sans-serif;font-size:16px">Best Regards;<div>
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<span style="font-weight:bold">Ismail Ahmed</span> <span><strong><span style="font-size:9.0pt;font-family:sans-serif;color:#2C4355;font-weight:normal">B.Eng(Hons), CEng, MIStructE</span></strong><b><span style="font-size:10.5pt;font-family:sans-serif;color:#2C4355"></span></b></span> </div>
<div>Principal Structural Engineer  </div>
<div>Mobile (U.A.E.) : +971 50 289 2747   </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, June 9, 2021, 09:57:22 AM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi ismail,<br><br>Thank you for contacting us.<br><br>We offer our deepest apologies for the extreme delay on the shipping of your order (9665681378).</div>
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<br>We are really sorry if it took us longer than usual to get back to you.<br> <br>Our team works to solve your problem, and we will get back to you as soon as possible.<br> <br>Your friends<br>Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2663214