Subject: New Reply Received - Late order
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 18:18:29 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Late order  Ticket comment <div style="direction: ltr">I already asked for a full refund and am return all the items they’re not mine.</div>
<br>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 3. Jun 2021, at 4:13 PM, Max &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">​Hi Sahra,<br>
<br>
</div>
<div dir="ltr">
<div>Thank you for contacting us.</div>
<div dir="ltr">​</div>
<div dir="ltr">We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
<br>
We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.<br>
<br>
We would also request you to provide us some snapshots of the wrong item you received.</div>
<div>
<br>
</div>
<div>Your friends,</div>
<div dir="ltr">Support Team.</div>
</div>
</div>
</div>

</div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2620889