Subject: Ticket Assigned - Re: We’ve received your return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 03:48:25 +0000

Hi Ahmed Omer,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear

I dont want to return i just wanted to exchange.

As when we fixed it at home after 1 hour collecting it from the store

We noticed immediately upon opening that its mesh cover is damaged.

Please see picture attached.

We collect at 11 pm we arranged at 1am the 2 hours difference.

Kindly
call us back and arranged for return.

Regards
John
0526405987

On Thu, 3 Jun 2021 at 2:32 AM Babyshop <[email-masked]> wrote:

> Here’s what you need to do next.
> 
> <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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> 
> Clothing
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> Toys
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>
> We’ve received your return request.
>
> Hi John De los Reyes, thank you for getting in touch with us. Here’s how
> your return 1001005288 for order 9665409389 will work.Our delivery
> partner will pick up your return in around 2-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *BABYSHOP*
> Graco Contour Electra Playard Travel Cot with Removable Toy Bar
> Color: Multicolour
> Size: Free Size
> Quantity: 1 AED 419
>
> Total *AED 419*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>    your My Credit balance under your account.
>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>    days to process.
>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
>    will also be credited to your My Credit balance.
>
> 
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>
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>
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2662758