Subject: New Reply Received - Need your support
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 02 Jun 2021 11:55:45 +0000

Hi Ahmed Omer,  The customer has responded to the ticket.  Need your support  Ticket comment <div dir="auto">Hello support team,</div>
<div dir="auto">Your feedback is highly appreciated</div>
<div dir="auto">I am receiving the attached messages and no one from your agency is calling.</div>
<div dir="auto">Can you please check what is going on?</div>
<div dir="auto">Thanks </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNjAyMDM0NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.l4n9KCKgjX2LOAId9VA27Y446GV97nNoZ_veFozYIDo" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNjAyMDM0NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jSgxiI5-Ztt9v-XztuXhv0LDpC8fiYwvUB9aXQ5VntQ" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Jun 1, 2021 at 3:32 PM Samar Samy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Thank for your message</div>
<div dir="auto"><br></div>
<div dir="auto">My contact is 0521543099</div>
<div dir="auto"><br></div>
<div dir="auto">My address is Damac hills, Rochester villa 75 </div>
<div dir="auto">I received a call on Saturday at 11 pm ( too late) from them and then I tried to call with no answer till date </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks </div>
<div dir="auto">Samar Samy</div>
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<div dir="ltr" class="gmail_attr">On Tue, Jun 1, 2021 at 3:04 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Samar,</div>
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<br>Thank you for contacting us.<br><br>Accept fully our apologies for the inconvenience caused.<br><br>We were informed by the shipping partner that the delivery was attempted to you without receiving any response from you.<br><br>Please provide us with address information in order to update it (active phone number - house number - neighborhood - street - city) and serve you to the fullest.<br><br>you can follow up on an order through the number (FP052821001660) via the link (<a href="https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number" rel="noreferrer" target="_blank">https://www.fareye.co/track.html?com_code=lmg&amp;pm_Id=493&amp;thex=ffffff&amp;track_page_version=V2&amp;&amp;tracking_number</a>)<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2651195